Sorry but we're now closed - click here to find out more.
Following the recent announcement by the government, we are now closed.
All guests with bookings after Wednesday 4 November will be contacted in the coming days and refunds will be automatically processed within 14 days.
For Infinity members, the scheme will be suspended after Wednesday 4 November until further notice. We’ll be in touch with you separately to let you know what this will mean for you.
We will be monitoring the situation closely and keeping our website updated, posting on social media and emailing all of our members as soon as we have plans for reopening.
During this difficult period, we have been so grateful for your loyal support plus that of our teams who have shown that cinema is still to be enjoyed. We more than believe in the big screen experience and we can't wait to welcome you back as soon as soon as we can.
While we are closed you can still buy our gift cards and gift packages which make the perfect Christmas present for friends and loved ones and can be delivered straight to their door or as an email.
If you have any questions or issues please feel free to drop an email to help@lightcinemas.co.uk, use our live chat between 10am-8pm.
Stay safe and well and we look forward to seeing you soon.
Thanks,
The Light Team
We have no set date yet but we'll be following any government advice as the health of our teams and guests remains our main priority and will be updating our website, posting on social media and emailing all of our members to confirm our plans for reopening.
We‘ll be closed from and including Thursday 5th November 2020 until further notice.
We‘ll be keeping our website updated, posting on our social media feeds, and emailing all our members when we have plans to reopen. Don’t worry we’ll be making a fuss!
I have tickets booked. What happens now?
All guests with bookings will be contacted and refunds automatically processed within 14 days. If you haven‘t received an email by 6 November please check your spam and junk folders before emailing help@lightcinemas.co.uk.
We‘ll be freezing monthly payments and contacting you when we reopen to restart your membership and reinstate your payments. We‘ll also be pausing annual memberships and adding the time we were closed on to the end of your contract.
We‘ll also be contacting all our members by Tuesday 3 November, to explain this further. If you haven‘t received an email by then please check your spam and junk folders before emailing help@lightcinemas.co.uk
As we did during our first lockdown closure, we‘ll extend your voucher/ gift card/ complimentary tickets for the period we are closed so you can use them when we reopen.
Drop us an email to help@lightcinemas.co.uk or use our live chat between 10am-8pm.
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