Do you offer autism friendly screenings?
Yes, we do. Autism-friendly screenings are run without adverts and film trailers. The lights are dimmed and the sound is lowered. All screenings are detailed on our autism-friendly page on the website.
I am hearing impaired. Can you cater for me?
We have a portable hearing loop system available in the foyer. We also offer a neckloop which uses the T setting on hearing aids or a headset system that can be used for all of our films and events. Please ask a member of our team if you require the use of any of this kit.
We also offer regular subtitled screenings. Please see our subtitled screenings page for details of what's coming up.
Do you offer audio described films?
We offer audio commentary on some films for visually impaired customers. Please speak to a member of staff to find out whether this is available on a particular film.
Are you fully accessible for disabled customers?
All our screens are fully accessible with wheelchair spaces and a lift to the foyer.
Where are your wheelchair spaces in the screens?
In the majority of our screens, the wheelchair spaces are at the front of the screen. If you would like to watch a particular film, please contact a member of staff who can let you know which screen it’s playing in.
Do you allow babies into regular screenings?
Much as we love them, we don't allow babies under two years of age into any screenings other than our dedicated baby-friendly and Family AM showings. No matter how cute they are, protecting those tiny ears are a must!